Having a competitive edge over others is the main aim of every entrepreneur. If you intend to achieve this aim, we at Abroadassistant will help you do that in an effective manner. If you need help related to technical issues, then you can depend on our virtual assistants to resolve them. Our virtual assistants are adept in software installation, Windows support, Mac support and CCTV installation. We offer level 1 support. Therefore, you won’t have to waste your time and money to resolve technical glitches.
We offer tech support for all basic issues which are faced by customers. Our specialists gather all details of the customer and find out the issue he or she is facing by analyzing the questions. They then figure out the issue and generate a ticket. The details may be about an after sales service.
Our virtual technical support team is available round the clock to offer solutions to your questions through live support. The support calls are instantly converted into tickets to ensure that all issues which customers are facing are resolved instantly. We keep a track of all tech issues faced by customers in a weekly report.
To ensure the quick redressal of these issues, we offer clients with direct access to our senior technicians to offer direct feedback. At Abroadassistant, we also create manuals, tutorials, troubleshooters etc. Predefined messages are maintained for issues which are raised on a frequent basis. Our technicians ensure that you do not suffer from downtime for hours together.