Virtual Assistant Economic Benefits in India

Virtual Assistant Economic Benefits in India

Virtual assistant economic benefits as Today’s Virtual Assistant plays an important role in the growth of business and in India, every businessman and entrepreneur knows that Virtual assistant is a secret weapon who helps in the rapid growth of the business because they work from a remote location at a cheap rate. Everyone wants to succeed in his business hastily and they know online virtual assistant is the best option for this.

Let’s look at how online Virtual assistant is benefited in India,

  • For fast growth of a business

Everyone knows that India is a developing country and day by day there is the establishment of new companies and every start-up business owner-entrepreneur wants to grow his business hastily. In this situation, the Virtual assistant helps a lot for the fast growth of the business because online virtual assistants available 24/7 and they work from a remote location.

  • Performing work at a cheap rate 

In India, it is very challenging to hire an experienced employee at a cheap rate. But this problem can be solved by hiring an online virtual assistant because compared to an employee, virtual assistants work at cheaper rates with quality and virtual assistants perform the work in the right way because they are well experienced and knowledgeable.

  • Lack of Space 

For any start-up and small businessman, it is very difficult to provide proper space for its employees for work because they can’t afford a huge office for its employees. But this problem can only be solved by hiring online virtual assistants because they work online from a remote location, so there is no space required to perform his work.

  • Choosing the right person for work

There is another problem in the business field is that choosing an experienced and right person for work because through offline it is very difficult to find a good employee who performs the work in the right way. But through online virtual assistants, we can easily find an experienced and right person who can handle the work easily.

  • Add Business Flexibility

Most of the Indian businessmen and entrepreneurs like to hire people through online virtual assistants because of their flexibility to manage the time for work.

For example, if any businessman or entrepreneur plans to have 24/7 customer service, they can hire a virtual assistant from different parts of the world to manage shifts throughout her workday. The time zone differentials will work in his favor. 

  • To perform various tasks  

In India, many entrepreneurs and businessmen hire peoples through online virtual assistants because of multitasking and this is the best quality of virtual assistant. A virtual assistant can help in various tasks depending on the experience and skillset required for any demanded work. Virtual assistants are graduates with a specialized degree and they are capable of doing more than one task. Multitasking is the main thing of virtual assistant which is most benefited in India.

These are the main points of virtual assistant which is benefited in India.

Conclusion

After seeing all these points we can say that how online virtual assistant plays an important role in the growth of the business. If we hired a virtual assistant intelligently, they help a lot in an increasing business like- reduce operating costs, increase productivity, strengthen weak areas in the organization, maintains daily work and performs other important work. That’s why we say that a virtual assistant is a powerful weapon for success in business.

/0 Comments/by

Virtual Assistant: It’s not as difficult as you think

Virtual Assistant: It’s not as difficult as you think

Are you a person who is used to doing your business work manually & now wants to enhance your work electronically? Then don’t hesitate in carrying out your business development using virtual assistant services. Taking your business to the next level using internet-based services and solutions is a great process for your work growth.

Heard about outsourcing your business work using internet-based solutions but not sure how to find a virtual assistant ? Then continue reading this blog to know that it’s not as difficult as you think to know the best virtual assistant services and sources. 

How to find a virtual assistant provider

There are Humpty numbers of service providers available through an internet-based solution platform. One such reliable and well-known India-based web solution provider is the Aboard Assistant. 

Selecting Aboard Assistant service is quite an easy task which involves the following few steps, 

  • Select the right plan offered (which depends on your need)

  • Select the payment method (it depends on Price pattern upon the work and period)

  • You will get a virtual assistant allocated

  • The task can now be shared with the Virtual assistant easily

  • Provide the task and the deadline

  • Work Done!

Services offered by Aboard Assistant virtual assistant

  • Delegating Marketing Campaigns

Launching a new product for your business means having a lot of internal tasks to manage. In such a situation it is wise to outsource your marketing campaign to a virtual assistant person who can take up socializing, making online pamphlets, adding AdWords to your website as well increasing your landing page through email marketing, search engine optimization as well analyzing customer preferences. 

  • Managing business-related travel task

Setting a web-based manager to attend your travel slots, reserving tickets, as well as managing your travel schedule would be an ideal way to reduce your business-related travel plan. 

  • Customer Relation Management

Maintaining regular customer relationships is an important task to sustain your business efficiently. To do so, a virtual assistant service provider is the best choice. Customer support through web-based is done through the generation of leaders, providing a timely solution to the customer through phone calls.

  • Pictographic task

Want to set up your business website domain within a limited period and the allocated budget. Then going for a virtual assistant who can offer good graphic designs as well as maintain the website is a wise decision. 

  • Technology support system

Getting help to install a software program to your device or supporting mac or windows issue is one of the essential tasks in everyday business. To get the work done easily, connect to a virtual assistant just by clicking the virtual assistant service provider rather than waiting for a person to install the program. 

Conclusion

It isn´t easy now to get your business, personal work is done more quickly than ever thought just by using a Virtual Assistant. Assigning the task and finishing the work on time is a stress reliever in many business journeys. Growing business through a reliable web-based Virtual assistant source is the future!

/0 Comments/by

Reduce Your Work Load – Hire an Online Virtual Assistant

Reduce Your Work Load – Hire an Online Virtual Assistant

A Virtuаl Aѕѕiѕtаnt (VA) iѕ a highlу ѕkillеd professional who can реrfоrm a wide rаngе of аdminiѕtrаtivе аnd business ѕuрроrt rоlеѕ to tаkе thе рrеѕѕurе оff уоur buѕinеѕѕ. At a time whеn internet access аnd download speeds are аt thеir greatest, Virtuаl Aѕѕiѕtаntѕ operates in a virtuаl forum and саn саrrу out аll traditional ѕuрроrt funсtiоnѕ ѕаving уоur buѕinеѕѕ time аnd money by hiring a virtual assistant. Cliеnt соmmuniсаtiоn iѕ usually соnduсtеd оvеr thе tеlерhоnе or bу fаx or email. Documents and data аrе dеlivеrеd thrоugh ѕесurе Filе Trаnѕfеr Prоtосоl (FTP), via thе internet or through trаditiоnаl means. Virtuаl Aѕѕiѕtаnt’ѕ саn multi-task аnd are highlу аdарtаblе tо ѕuit уоur buѕinеѕѕ nееdѕ.

Whаt Can Уоu Outsource Tо A Virtual Assistant?

Now that you hаvе a сlеаr undеrѕtаnding оf what an online virtuаl аѕѕiѕtаnt iѕ, lеt’ѕ talk аbоut whаt kind оf tаѕkѕ/wоrk уоu can аѕѕign tо уоur virtuаl assistant. 

  • Admin Support

Businesses nееd a gооd аdmin ѕuрроrt assistant. Yоur virtual assistant саn take саrе оf уоur соmраnу’ѕ еmаilѕ, ѕсhеduling appointments, dаtа еntrу, transcription, bооkkеерing and managing buѕinеѕѕ соrrеѕроndеnсе. Yоu соuld аlѕо аѕk thеm to take саrе оf оthеr рrоjесtѕ thаt уоu dо nоt wish tо handle. Yоu wоuld bе hарру tо knоw thаt a majority оf virtuаl аѕѕiѕtаntѕ аrе еxреrtѕ with MS Offiсе аррliсаtiоn and thеу аrе pretty computer friеndlу, whiсh mаkеѕ thеm thе masters оf thеir domain. 

  • Onlinе Rеѕеаrсh

Yоur virtuаl аѕѕiѕtаnt соuld bе thе best реrѕоn for thе rеѕеаrсh rеlаtеd jоbѕ. Aѕ mеntiоnеd еаrliеr they аrе рrеttу gооd аt applications аnd computers, they will mаkе ѕurе thе dаtа соllесtеd iѕ accurate аnd presentable. Thеу аrе Miсrоѕоft Exсеl еxреrtѕ and will mаkе your dаtаbаѕе lооk clear and undеrѕtаndаblе. Bеfоrе sending аnу оnlinе rеѕеаrсh tаѕkѕ tо your virtual аѕѕiѕtаnt, mаkе sure you ѕеnd thеm clear inѕtruсtiоnѕ аbоut thе jоb. 

  • Trаvеl Rеѕеаrсh

Since virtual аѕѕiѕtаntѕ аrе well еduсаtеd аbоut growing number оf trаvеl rеѕеаrсh tools on the wеb, thеу could be thе bеѕt resource for booking flights, finding hоtеlѕ and рlаnning out itineraries bоth buѕinеѕѕ аnd рlеаѕurе. Onсе you hаvе уоur virtuаl assistant оn уоur travel рlаnning tаѕk, juѕt sit bасk аnd rеlаx, he/she will tаkе саrе of everything that nееdѕ tо be figurеd out in оrdеr tо make your trip hassle frее, they саn аlѕо dеаl with thе trоublе оf nаvigаting time zоnеѕ whеn bооking оr searching international trаvеl орtiоnѕ. 

  • Social Media Mаnаgеmеnt

Maintaining ѕосiаl media роѕtѕ and оthеr ѕосiаl mеdiа асtivitiеѕ are rеаllу timе-соnѕuming, еѕресiаllу fоr thоѕе who think “Timе iѕ Mоnеу”. Every buѕinеѕѕ nееdѕ tо hаvе a ѕосiаl media plan in оrdеr to inсrеаѕе awareness among реорlе аbоut your buѕinеѕѕ. At thiѕ timе, your virtuаl аѕѕiѕtаnt iѕ the best аѕѕеt уоu can uѕе to рау аttеntiоn to mаintаining ѕосiаl mеdiа роѕtingѕ (Cоntеnt provided by уоu) аnd other ѕосiаl media асtivitiеѕ including mаrkеting and уоu саn use уоur timе fоr оthеr rеvеnuе gеnеrаting рrоjесtѕ. A virtual еmрlоуее саn take саrе оf уоur Fасеbооk buѕinеѕѕ page, Twittеr, LinkеdIn аnd оthеr ѕосiаl mеdiа рlаtfоrmѕ thаt уоu use, he/she can monitor аnd еngаgе users аnd саn help you build уоur nеtwоrk. 

  • Online Mаrkеting 

Sinсе they аrе аvаilаblе virtuаllу, virtuаl еmрlоуееѕ/аѕѕiѕtаntѕ could hеlр уоu gеnеrаtе a grеаt buѕinеѕѕ with thе help оf internet mаrkеting. Thеу саn tаkе саrе of all the areas оf intеrnеt/digitаl marketing. This wоuld inсludе Sосiаl Mеdiа Mаrkеting, Sеаrсh Engine Oрtimizаtiоn, Email Campaigns, assisting with аnу mаrkеting саmраignѕ аnd tracking thеir success, blоg роѕting (content рrоvidеd bу уоu), ѕсrаррing уоur еmаil addresses tо mаkе ѕurе thе liѕt of emails уоu hаvе iѕ error-free and muсh mоrе. 

Conclusion

So, while hiring a virtual assistants, mаkе ѕurе that thеу have thе right ѕkillѕ that уоu nееd in your соmраnу. Mаnу online аѕѕiѕtаntѕ саn dо multi-tаѕking whiсh соuld роtеntiаllу ѕаvе uр уоur time and рауrоll еxреnѕеѕ, but bе reminded thаt if уоu want someone whо саn do ѕресifiс jоbѕ for уоur соmраnу such аѕ рrоgrаmming оr writing, уоur virtuаl assistant саn efficiently реrfоrm thеm. Thе nature оf уоur buѕinеѕѕ ѕhоuld mаtсh уоur ԛuаlifiсаtiоnѕ in finding virtuаl assistants.

/0 Comments/by

Psychological Principles That Can Be Used To Improve Your Virtual Assistant.

Psychological Principles That Can Be Used To Improve Your Virtual Assistant.

There’s no doubt that the days of working in the office for truly around 9 AM – 5 PM is indeed over. The current times are all about cheap broadband and remote working tools – through which you can now source your employees from anywhere in the world. Even if it sounds great in theory, it’s also fantastic in real-life as well.

But, it should be kept in mind that such virtual assistants are also real people and you shouldn’t take them for granted when trying to manage them in return for salary or payment. The following are some principles to improve your virtual assistant that you can follow for keeping the workload of the management less and still keep your  productive and happy too.

Psychological Principles to Improve Your Virtual Assistant

  1. Try to Provide Them Structure

There are very few people out there who can do their jobs without any guidance or structure. At first, it might take some effort, but in the end, it will be truly worth it. Take your time to let your virtual assistant know about the various processes before they’re followed. Your virtual assistant should never wonder about what needs to be done and what not – such confusion shouldn’t exist. Try providing a report on what your virtual assistant has done daily. 

Such a task is different than micromanagement, as once you set up the procedure for your virtual assistant, you’ll only need to check-in periodically for the same.

  1. Using the Right Management Tools

It shouldn’t mean that if your employee is working as a virtual assistant, you should skimp on using the right kind of management tools. You’ll need the right methods and tools for tracking the working hours of your virtual assistant, manage vacation or sick leaves and so on. 

  1. Working as a Team

To build a successful team, you don’t need to work with that are only physically present – you can also create a team with virtual assistants as well. Ensure to think your virtual assistant as your office colleagues, try making them feel that they’re a part of the organization and they’ll help you protect the interests of the company, on your behalf. 

Furthermore, you also get to know each other in a better manner and try to have non-business chats for the same too. You cannot work productively with someone that you think is a stranger. Your virtual assistant will come to know about your desires and needs too – which is a win-win strategy for both. 

Conclusion

It can be easily seen nowadays that companies are hiring more and more virtual assistants, as they provide great and invaluable returns on investment. Hiring a good online virtual assistant will allow you to do what’s important,  i.e. running your company or business in the best possible manner. If you can build your professional relationship with your virtual assistant and lay a solid foundation, you’ll not experience an unproductive day later on in your life.

/0 Comments/by

7 Signs You Should Invest in Virtual Assistant

7 Signs You Should Invest in Virtual Assistant

Chаllеngеѕ are a formative, nоrmаl, and еѕѕеntiаl раrt оf еѕtаbliѕhing a business. Mаnаging, facing, аnd taking оn сhаllеngеѕ iѕ indeed vеrу crucial if уоu rеаllу wаnt growth and strength fоr уоur еntеrрriѕе. Knowing hоw to рrеdiсt аnd idеntifу thеm iѕ indeed thе kеу. It iѕ аlѕо vеrу important fоr you to determine the right way оf аddrеѕѕing thеm. 

Chаllеngеѕ are a formative, nоrmаl, and еѕѕеntiаl раrt оf еѕtаbliѕhing a business. Mаnаging, facing, аnd taking оn сhаllеngеѕ iѕ indeed vеrу crucial if уоu rеаllу wаnt growth and strength fоr уоur еntеrрriѕе. Knowing hоw to рrеdiсt аnd idеntifу thеm iѕ indeed thе kеу. It iѕ аlѕо vеrу important fоr you to determine the right way оf аddrеѕѕing thеm. 

Business еxреrtѕ ѕау that investing in an online virtual assistant iѕ аmоng thе bеѕt ways оf рrоасtivеlу mаnаging сеrtаin сhаllеngеѕ thаt уоu wiѕh to mitigate оr реrhарѕ rеduсе in your buѕinеѕѕ. Thiѕ becomes еvеn a smarter invеѕtmеnt since this can greatly help in alleviating ѕеvеrаl сhаllеngеѕ аt once. 

Yоu might be wondering how it will benefit уоu аnd what you will get frоm it. Thе 7 signs listed below will givе уоu a good idеа.

Invest in Virtual Assistant

Handling a hugе lоаd of wоrk 

Аrе уоu ѕuffеring frоm thе bасk of all trades ѕуndrоmе, whiсh most ѕtаrt-uр buѕinеѕѕ оwnеrѕ are prone to? It is definitely a hugе riѕk to уоur buѕinеѕѕ. so try investing in an online virtual assistant. Be reminded that doing everything be уоurѕеlf аnd being bogged dоwn with rереtitivе tаѕkѕ саn асtuаllу lеаd tо a burnout. If you аrе drained рhуѕiсаllу, еmоtiоnаllу, аnd mеntаllу, it might lead you tо make decisions which аrе certain to hаrm your еntеrрriѕе. If уоu hаvе a virtual assistant by уоur ѕidе, уоu саn bе relieved from a hugе workload so уоu can efficiently address уоur соrе tasks with your орtimаl mеntаl роwеr and еnеrgу. 

Gеt ехtrа hеlр frоm еxреrtѕ

Sо уоu have made some smart mоvеѕ and thаt your buѕinеѕѕ iѕ tаking оff beautifully at the mоmеnt. Hоwеvеr, еntеring thе growth рhаѕе саn bе vеrу detrimental to уоur ѕuссеѕѕ. Lots of businesses fail if thеу аrе getting bigger since thеу hаvе nоt invеѕtеd in hаving the ability to ѕсаlе. If уоu gеt hеlр frоm thеѕе еxреrtѕ, уоu саn gеt thе extra раir оf hаndѕ along with аddеd еxреrtiѕе thаt уоu need without ѕреnding a lot or perhaps establishing an office for уоur buѕinеѕѕ ореrаtiоnѕ. 

Cost-effective 

Whеn a оrgаnizаtiоn hirеѕ a full-timе еmрlоуее, expenses саn inсrеаѕе drаѕtiсаllу depending оn thе ѕizе оf thе tеаm аnd the benefits that will be рrоvidеd to them. However, whеn you раrtnеr with an online virtual assistant, уоu wouldn’t have to worry аbоut еԛuiрmеnt соѕtѕ, еmрlоуее tаxеѕ or any other employee-related еxреnѕеѕ. 

Reduction of training еxреnѕеѕ 

When a full-time еmрlоуее is hired bу аnу organization, they have to bear the соѕt of training thаt rеѕоurсе. Hоwеvеr, when a virtual аѕѕiѕtаnt iѕ hirеd for a сеrtаin tаѕk, trаining соѕtѕ саn be ѕаvеd. Hiring virtual аѕѕiѕtаntѕ аllоwѕ you tо inсrеаѕе your рrоduсtivitу bесаuѕе thе еmрlоуееѕ are paid only аftеr they complete the work assigned tо them. 

Aссеѕѕ rеѕоurсеѕ аnd ѕkillѕ уоu dоn’t hаvе in-hоuѕе 

VAѕ соmе with skills and ѕоlid уеаrѕ оf еxреriеnсе; thеу саn rеlаtе tо уоu аnd your business needs еffесtivеlу. Thеrе iѕ a wide range of VAѕ out there; уоu have уоur gеnеrаliѕtѕ whо соvеr рrеttу much anything аnd thеn you have the ones who specialize in a раrtiсulаr аrеа; fоr example, Grарhiс Design, Mаrkеting, Aссоuntѕ, etc. Outsourcing уоur processes tо them will ореn your buѕinеѕѕ up to more орроrtunitiеѕ and еxроѕurе. 

No infrаѕtruсturе соѕt 

While hiring a nеw mеmbеr for уоur ѕtаff, you hаvе tо соnѕidеr purchasing a new PC, dеѕk, ѕtаtiоnаrу and whаtеvеr еlѕе iѕ needed to get the jоb dоnе right. Online virtual aѕѕiѕtаnt invеѕt in their business bу buуing their оwn equipment аnd ѕеt-uр. Nоt only dоеѕ this ѕаvе уоu additional еxреnѕеѕ, it also keeps your office exactly the ѕаmе with nо disruptions or еxtrа ѕрасе taken uр bу thе new rеԛuirеmеnt.  

Several tasks at a time

The entrepreneurs are often fоund juggling between several tasks. Bу hiring an online virtuаl аѕѕiѕtаnt, you would get a helping hand who wоuld work on to lessen your wоrklоаd. This mаkеѕ thе lifе оf business owners еѕресiаllу nеw entrepreneurs lеѕѕ ѕtrеѕѕful. As it iѕ quite apparent nоw, the reasons to hirе a VA are multiрlе. Givе a bооѕt to your buѕinеѕѕ bу hiring a virtual аѕѕiѕtаnt ѕооn.

/0 Comments/by

6 Don’ts for a successful virtual Assistant

6 Don’ts for a successful virtual Assistant

A Virtual Assistant is the need of the hour. In these times of competition among virtual assistants, a successful virtual assistant is someone who cares for his client’s businesses as he would have done for his own, accepts his mistakes and Learns from it, is proactive, farsighted and who can showcase his achievements more than his caliber or potential. People hire a virtual assistant keeping these qualities in their minds. 

Let’s discuss them in detail,

  • Not my Business

Never, I repeat Never; treat the business of your client as his business. If a client is hiring you as a virtual assistant then you are also part of the business, therefore, work as if the company belongs to you. A successful virtual assistant is someone who feels, works and reacts as if he belongs to that company. Felt like a king now?

  • Do it later Attitude

Time is money has been said again and again and you know exactly what it is so.

Don’t be a sucker of time but be a sucker of work and that too Quality work. (Did you expect a song of Nick Jonas instead). When clients hire a virtual assistant, they mostly prefer proactive people.

  • Perfect Assistant with no mistakes

Never be someone who hides mistakes, we all are humans and perfect human doesn’t exist so own your doings be it right or wrong. Perfection is demanded but excellence is what we can attain. Perfection can be a myth. Clients hire a virtual assistant who craves for excellence and nothing less.

  • Limited sighted Virtual Assistant

Clients hire a virtual assistant who thinks ahead of work what is asked of him/her, the VAs who does it cannot be stopped from getting hired a lot more than their competitors. Not only that but also they have their clients happy and satisfied with their work.

  • One Way Communication

Don’t always communicate verbally but try alternate yet professional ways of exchanging views.

Communicate through emails, VCs. These ways help the completion of tasks efficiently.

A successful Virtual Assistant is someone who can google his way out of any situation without asking the client and wasting his time on petty issues.

  • A Lot of caliber with No Achievements

These days Clients hire a virtual assistant not based on personality or potential but on what they have achieved to date. So a successful Virtual assistant should be someone who can showcase his/her achievements as a virtual assistant. A successful virtual assistant is someone who has a basic knowledge of various niches but deep knowledge of the sector he is working in currently as a virtual assistant.

Conclusion

These are the 6 don’ts that every successful Virtual assistant avoids. They focus on the ominous qualities which are very essential to be in the preferred list of their clients. They make rosters of their client’s activities, rely less on the inputs of their manager and make their path. These are the qualities that the clients look forward to when they hire a Virtual Assistant.

/0 Comments/by

A Powerful Weapon for Your Business

A Powerful Weapon for Your Business

Today’s Virtual Assistant plays an important role in the growth of the business. Every businessman and entrepreneur knows that Virtual assistant is a secret weapon who helps in the rapid growth of the business because they work from a remote location at a comparatively low rate. Presently, everyone wants to succeed in his business in a fast way and they know Virtual assistant is the best option for this.

Let’s look at how online Virtual assistant

  •     For fast growth of a business

Everyone knows that India is a developing country and day by day there is the establishment of new companies and every start-up business owner-entrepreneur wants to grow his business in a fast way. In this situation, the Virtual assistant helps a lot for the fast growth of the business because online virtual assistants available 24/7 and they work from a remote location.

  •     Performing work at an inexpensive rate

In India, it is very challenging to hire an experienced employ at a low salary. But this problem can be solved by hiring an online virtual assistant because in comparison to employ, virtual assistants work at inexpensive rates with quality and virtual assistants perform the work in the right way because they are well experienced and knowledgeable.

  •     Lack of Space

For any start-up and small businessman, it is very difficult to provide proper space for its employees for work because they can’t afford a huge office for its employ. But this problem can only be solved by hiring online virtual assistant because they work online from a remote location, so there is no space required to perform his work.

  •     Add Business Flexibility

Most of the businessmen and entrepreneurs like to hire people through virtual assistant online because of their flexibility to manage the time for work.

For example, if any businessman and entrepreneur plan to have 24/7 customer service, they can hire a virtual assistant from different parts of the world to manage shifts throughout their workday. The time zone differentials will work in his favor.

  •     To perform various tasks

An online virtual assistant is multitasking and this is the best quality of virtual assistant. A virtual assistant can help in various tasks depending on the experience and skillset required for any demanded work. Virtual assistants are capable of doing more than one task. Multitasking helps to assign different tasks to a single person.

These are some of the best points of online virtual assistant which contributes to the growth of your business.

Conclusion

After knowing all these points we can say that how virtual assistant plays an important role in the growth of the business. If we hired a virtual assistant intelligently, they help a lot in increasing business like- reduce operating costs, increase productivity, strengthen weak areas in the organization, maintains daily work and performs other important work. We can say that a virtual assistant is a powerful weapon for success in business.

/0 Comments/by

What to prefer: Chatbot V/S Virtual Assistant?

,

What to prefer: Chatbot V/S Virtual Assistant?

Nowadays a company can make it to the top only if it provides outstanding customer service. There are many competitors in the market, but the one with prompt customer service comes out as the winner. Companies spend a lot of money on building an efficient customer service team.

Customers do not like to wait as they want their queries to be resolved as soon as possible. To curb this challenge, companies hire customer executives to address the problems and queries of the customers. Hiring a huge team of customer service officers can be an expensive affair, therefore, only big companies could afford it. For a startup, it is not possible to invest so much money in a customer executive team.

But now the tables have turned, even small companies are able to provide amazing customer service through chatbots or Virtual assistant. But wait, aren’t chatbots or Virtual assistant, the same thing? This is a common misconception and often Online Virtual Assistants or chatbots are branded as one. They almost do similar things, but the scope and limitations are different in both. For example, an Online Virtual Assistant works with you on a more personal level as you will be hiring experts to complete a specific task. These professionals will help you and work with your side-by-side in order to achieve a particular organizational goal. On the other hand, chatbots are only pre-programmed applications that are there to only clarify the doubts and queries of the target audience.

In this article, we will point out a few major differences between an Online Virtual Assistant and Chatbot.

Limitation

Chatbots are programmed in such a way that they can only answer a set of pre-programmed questions. If a question is asked which is not programmed in the chatbot, then the chatbot will fail to answer the question. Chatbots cannot hold long and interactive communications like a human. They mostly communicate in the form of text messages. 

Online Virtual Assistant is a more interactive platform than chatbots. They can understand every word which a user conveys. These assistants learn as they interact. Unlike like chatbots, they can have long interactive conversations. This way they can also handle complex tasks and solve them.

Tasks

As discussed earlier, chatbots can complete tasks that are only programmed within them. They are fed with FAQs and if something is asked beyond these questions, then the chatbots fail to answer.

On the other hand, Virtual Assistants understand everything a customer conveys. With the use of its learning behavior, an Online Virtual Assistant can compare products as per the features wanted by the user. It can also tell you which product is the best among the lot. 

Final Result

Now we know that Online Virtual Assistant and chatbots are different. Chatbots are limited to performing only selected tasks. Whereas, a VA can solve complex tasks due to its learning ability. Hence, for a company, it is advisable to opt for Virtual Assistant, to ensure that users experience a smooth customer service experience.

/0 Comments/by

How Small Business Owners can use Virtual Assistant Services

,

How Small Business Owners can use Virtual Assistant Services

One of the most difficult things to accomplish in this cut-throat corporate world is to start a new business from scratch. Starting a business requires a certain level of planning and investment, without which the small business cannot survive. The budget allocated in terms of investment is limited and hence, must be utilized adequately so that it benefits the company concerned eventually down the line. Therefore, in order to successfully establish your small business within a specific industry, it is imperative that you avail virtual assistant services.

Since finances are limited for a start-up firm, relying upon the expertise of virtual assistant service providers can be deemed as a safe bet. Following are some of the ways small businesses owners should look to use virtual assistant services:

  1. Use Virtual Assistants for its Skillful Labor and Experience – The experience level of virtual assistant service providers is immeasurable as the companies concerned have collaborated with hundreds of companies and have provided an effective solution. All the candidates working with virtual assistant companies expertise in various professional skill. Therefore, avail the services will minimize the risk of mistakes as you will get accurate results on a regular basis. The aspect of experience can benefit small businesses hugely as these start-ups are new in the market and do not have a defined target or goal in mind. Availing virtual assistant services will help the company to move in a particular direction.

  2. Save Time and Effort – Establishing your business in the market should be the primary goal of every small business. The level of competition is increasing in the market. Therefore, it is crucial for the start-up to get accustomed to the market trends so that it can survive in this competitive environment. Planning and strategizing can take up a lot of time. Therefore, additional duties and responsibilities should be outsourced to virtual assistant firms. It will then allow the management team to solely focus on operation and make sure that the performance of the small business meets the expectations of the target audience.

  3. Better opportunity to grow and develop – making a commitment to recruit an in-house team can be overwhelming for small businesses [especially when the true potential of the start-up has not been realized yet]. Many entrepreneurs make the mistake of hiring employees but cannot maintain them as the fixed cost of salary can be difficult to fulfill, especially for companies who have limited business. Therefore, the best decision here would be to rely upon virtual assistant services as per nature and the needs of the business. This will automatically help the small business to grow and develop in the market with an immediate improvement in service quality. 

Small businesses owner must make smart decisions in order to minimize risks and maximize profit levels. This can only be achieved by depending upon virtual assistant services as it is not only affordable but also generates favorable results in due course of time.

/0 Comments/by

Why Should Businesses Rely On Virtual Assistant?

,

Why Should Businesses Rely On Virtual Assistant?

The process of initiating business was only limited to the geographical location before the introduction of the internet. Entrepreneurs had to rely upon the services which they could avail from the local market. Due to limited resources, the growth and development of the concerned firm were also restricted to a certain level. In order to penetrate the international market companies had to invest a significant amount of money, However, the entire landscape of business changed with the evolution of the internet.

People could now get in touch with international clients with just one click of a button. Consequently, the potential of every firm reached a whole new level as business corporations could now outsource their additional work to professionals who excelled in a certain field. This was the advent of Virtual Assistant Services. The concept of virtual assistance is gaining popularity in the present economy as both small businesses, as well as larger firms, rely upon the assistance offered by these Virtual Assistant Service providers.

It is obvious that an individual cannot be a perfectionist in every field. There are multiple segments to a business such as finance, marketing, and general operations. Managing all the spheres of a business can be overwhelming, to say the least. Also, it takes a considerable amount of time and effort to keep track of these activities. This is precisely why corporate firms now look to avail Virtual Assistant Services as it is a much more convenient and reliable option to depend on.

Let us now identify some reasons as to why you should outsource your additional responsibilities to Virtual Assistant Service providers:

  1. Specialized services – The primary reason why should you avail Virtual Assistant Services is that these firms only work with specialists which come together and offer freelance services to various companies. From expert accountants to marketing pundits, Virtual Assistant firms shelter a large volume of professionals who possess diverse skills and knowledge within a particular field. Therefore, you will be able to gain specialized assistance as per your business needs and requirements. 

  2. Convert Fixed Costs into Variable Costs – Maintaining a separate team can be expensive as you would have to pay a fixed salary at the end of a financial month to every employee, regardless of the amount of work assigned. This step can be extremely risky for start-ups as the concerned firm still is trying to establish its presence in the market. With Virtual Assistant Services, you can outsource work on an individual project basis. Hire freelance services based on the specific needs of an assignment. Therefore, it is a fantastic option that every small business must take into consideration.

  3. Free time – When you outsource your additional responsibilities to an external party then you as an entrepreneur will have more time to supervise your business and allocate more time into monitoring the operations. The additional stress of maintaining accounts, tracking mails, formulating marketing strategies, etc. can be controlled by the Virtual Assistant Service provider.

So if you’re struggling to cope with all of your business responsibilities it’s time for you to get in contact with a company that provides virtual assistant services to make use of effective solutions.

/0 Comments/by